Supportra

Email systems that save small businesses hours every week.

I'm Benjamin. I build custom email reply templates, AI email assistants, and FAQ systems so you can respond faster and stay consistent.

See examples View demo
Template draft (Google Docs)
Client voice
Subject: Pricing options for your project
Short: Thanks for reaching out about pricing. If you can share the service you need and your timeline, I can send a quick estimate today.
Long: Pricing depends on scope, location, and timing. Send the service you need, your address, and a few preferred dates, and I'll reply with an estimate and next steps.
Assistant draft preview
Auto-draft
Can you confirm pricing for a two-hour service?
Yes. Two-hour service is $220 plus materials if needed. Share your address and two preferred dates, and I'll confirm the time.
Draft generated in Benjamin's tone, ready for review.

What you get

Email templates

Subject: Pricing options for your project
Short: Thanks for reaching out about pricing. If you can share the service you need and your timeline, I can send a quick estimate today.
Long: Thanks for the note. Pricing depends on scope, location, and timeline. If you can share the service you need, your address, and a few preferred dates, I'll send an estimate and next steps. If it's easier, feel free to reply with a photo or a short description.
Pricing inquiry template - ready to copy and paste

Email assistant

Do you have availability next week?
Yes. I have Tuesday afternoon or Thursday morning open. Reply with your preferred time and I'll confirm.
What's included in a standard visit?
Standard visits include inspection, labor, and cleanup. Materials are added only if needed.
AI assistant that drafts replies in your voice

FAQ widget

Email your address and preferred dates. We'll confirm a time within a few hours.
Yes, when availability allows. Send two or three preferred days and we'll confirm what is open.
Cancellations are free with 24 hours notice. Same-day changes may incur a small fee.
Search-enabled FAQ - drops right into your site

See it working

I built a complete demonstration showing how the templates, email assistant, and FAQ widget work together.

View Full Demo

How we work together

You tell me about your business and the questions you answer repeatedly. I take about a week to write templates in your voice, configure the email assistant, build your FAQ content, and set up the systems you need. Then I send you everything - the templates, the assistant setup, the widget code, and step-by-step guides. We do a quick call to walk through it if needed.

Template drafts (Google Docs)
Subject: Pricing inquiry
Short + long replies with tone notes
Assistant configuration
Voice guidelines + response rules
Training examples added
Setup guide + delivery email
Widget code snippet included
Step-by-step installation notes

What it costs

Email Templates: $75
Everything you need to respond to common inquiries. Short and long variants, subject lines, setup guide.
Email Assistant: $125
AI assistant configured to draft replies in your voice. Trained on your examples, includes setup and onboarding.
FAQ Widget: $100
Searchable help box for your website. I write the content, build the widget, show you how to install it.
Complete Package: $250
Templates, assistant, and FAQ widget together.

Most clients start with templates or the assistant.

Get started

I'm Benjamin. I build these systems for small businesses who are tired of writing the same emails over and over. If you want to see if this makes sense for your team, email me at benr@getsupportra.com and tell me what you're dealing with. I'll let you know if I can help.

Based in Baltimore, serving small businesses everywhere.